Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 1-3 business days after payment confirmation.
Delivery Times:
We ship worldwide. Estimated delivery times:
- Middle East: 7-15 business days
- Europe: 10-20 business days
- USA & Canada: 10-20 business days
- Rest of World: 15-30 business days
Free Shipping:
We offer free worldwide shipping on all orders.
Order Tracking:
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your order at any time using that number.
Delays:
Delivery times may be affected by customs clearance, public holidays, or high-demand periods. These are outside our control but we'll always keep you informed.
Lost or Missing Orders:
If your order hasn't arrived within the estimated timeframe, contact us at supportzenovaa@gmail.com and we'll investigate immediately.