Question 1

How long does delivery take?

Accepted Answer

Orders are dispatched within one working day and typically arrive in 2–5 working days across all seven Emirates.

Question 2

Do you offer Cash on Delivery?

Accepted Answer

Yes. Cash on Delivery is available across the UAE, alongside card payments and digital wallets at checkout.

Question 3

Which payment methods do you accept?

Accepted Answer

Checkout is handled securely by Shopify and supports Visa, Mastercard, Apple Pay and Google Pay where enabled, plus discount codes and gift cards.

Question 4

Can I return an item?

Accepted Answer

Contact us within 7 days of delivery if a piece arrives damaged or isn't right for your space and we'll arrange a return or replacement.

Question 5

How do I hang large wall art safely?

Accepted Answer

Use fixings rated for at least twice the weight of the piece, and anchor into a stud or use wall plugs suited to concrete or gypsum walls.